Lufthansa is the flag carrier of Germany and the largest airline in Europe, both in terms of overall passengers carried and fleet size. The airline is the world's fourth-largest airline in terms of overall passengers carried, operating services to 18 domestic destinations and 197 international destinations in 78 countries across Africa, Americas, Asia and Europe. Together with its partners, Lufthansa services around 410 destinations. With over 870 aircraft it has the largest passenger airline fleet in the world when combined with its subsidiaries.

Frequent flyer program: Miles & More

Alliance: STAR ALLIANCE

  

Lufthansa First Class is offered on most long-haul aircraft (Airbus A330-300, A340-300, A340-600, A380-800, Boeing 747-400 and Boeing 747-8). Each seat converts to a two-metre bed, includes laptop power outlets, as well as entertainment facilities. Meals are available on demand. Lufthansa offers dedicated First Class check-in counters at most airports, and offers dedicated First Class lounges in Frankfurt and Munich, as well as a dedicated First Class Terminal in Frankfurt. Arriving passengers have the option of using Lufthansa's First Class arrival facilities, as well as the new Welcome Lounge. Lufthansa has introduced a new First Class product aboard the Airbus A380 and plans to gradually introduce it on all of its long-haul aircraft. With the new program SCORE, introduced to boost profits by 1.5 billion over the following years, LH will stop route expansion and extensively decrease its First Class offerings on most routes.

Lufthansa's long-haul Business Class is offered on all long-haul aircraft. Each seat converts to a two-metre angled lie-flat bed, includes laptop power outlets and entertainment facilities. Lufthansa offers dedicated Business Class check-in counters at all airports, as well as dedicated Business Class lounges at most airports, or contract lounges at other airports, as well as the Lufthansa Welcome Lounge upon arrival in Frankfurt. A new Business Class was introduced in 2012 in the Boeing 747-8. It has fully flat seats, instead of the former angled lie-flat seats, and a larger seat-back entertainment screen. The seats will be introduced across Lufthansa's wide-body fleet.

Lufthansa's long-haul Economy Class is offered on all long-haul aircraft. All have a 31" seat pitch except the Airbus A340s, which have a 32" seat pitch. Passengers receive meals, as well as free drinks. In 2007, Lufthansa began installing personal Audio-Video-On-Demand (AVOD) screens in Economy Class. The Airbus A340s and A330s have been completely refitted with AVOD, while the 747-400s are in the process of being refitted. The Airbus A380s and Boeing 747-8s are being delivered with AVOD systems already installed.