KLM (Koninklijke Luchtvaart Maatschappij) is the flag carrier airline of the Netherlands. KLM's headquarters is in Amstelveen near its hub at Amsterdam Airport Schiphol. KLM operates worldwide scheduled passenger and cargo services to more than 90 destinations. It is the oldest airline in the world still operating under its original name. The merger of KLM with Air France in May 2004 created Air France-KLM, which is incorporated under French law with headquarters at Paris-Charles de Gaulle Airport. Both Air France and KLM continue to fly under their distinct brand names. Air France-KLM is part of the SkyTeam alliance.

Frequent flyer program: Flying Blue

Alliance: SKYTEAM

  

World Business Class is KLM's long-haul business class product. Seats in World Business Class are 20-inch (0.51 m) wide and pitched at 60-inch (1.5 m). Seats can be converted into a 170 to 175-degree angled lie-flat bed with a total length of 75-inch (1.9 m). Seats are equipped with a 10.4-inch (26 cm) PTV with AVOD in the armrest, privacy canopy, massage function and laptop power ports. World Business Class seating is in a 2-3-2 abreast arrangement on the Boeing 777 aircraft and the MD-11 aircraft, in a 2-2-2 abreast arrangement on the Airbus A330 aircraft and in a 2-2 abreast arrangement on the Boeing 747-400 aircraft. KLM's newest addition to the fleet, the Boeing 777-300ER and Airbus A330-300, feature new World Business Class seats based on the Business Class seats of merger partner Air France. These new World Business Class seats emphasize personal space and are arranged in a pod-style layout.
Europe Business Class is KLM's, and KLM Cityhopper's, short-haul business class product. This new premium product replaced the "Europe Select Class" as of 27 March 2011. Europe Business Class seats measure a 17-inch (0.43 m) width and an average pitch of 33-inch (0.84 m). Middle seats in rows of 3 are blocked to increase the personal space of passengers, furthermore Europe Business Class seats feature extra legroom and more recline than regular Economy Class seats. In-seat power is available on all Boeing 737 aircraft. Europe Business Class does not feature any personal entertainment. Europe Business Class seating is in a 3-3 abreast arrangement, with the middle seat blocked, on the Boeing 737 aircraft, in a 3-2 abreast arrangement, with the middle seat blocked, on the Fokker 70 aircraft and in a 2-2 abreast arrangement on the Embraer 190 aircraft.

Economy Comfort is the premium economy product offered on KLM flights. Economy Comfort is offered on all intercontinental flights as well as on intra-European flights operated by Boeing 737 aircraft. Economy Comfort seats on long-haul flights are pitched up to 35-inch (0.89 m) and recline up to 7-inch (0.18 m). Economy Comfort seats on short-haul flights are have a 33-inch (0.84 m) pitch and can recline up to 5-inch (0.13 m). Except the increased pitch and recline, seating and service in Economy Comfort is the same as in Economy Class. Economy Comfort is located in a separate cabin before the Economy Class zone and thus quick disembarkation is provided to Economy Comfort passengers as well.

Both intercontinental and intracontinental seats can be reserved by any Economy Class passenger. The Economy Comfort service is free for passengers with a full-fare ticket, for Flying Blue Platinum members and for Delta SkyMiles Platinum or Diamond members. Discounts apply for Flying Blue Silver or Gold members, SkyTeam Elite Plus members and Delta SkyMiles members.

The Economy Class seats on long-haul flights offer a 31-inch (0.79 m) to 32-inch (0.81 m) pitch and are 17.5-inch (0.44 m) wide. All seats are equipped with adjustable winged headrests, a 9-inch (23 cm) PTV with AVOD, a personal handset satellite telephone which can be used with a credit card. Economy Class seats in Airbus A330-300 aircraft are equipped with in-seat power as well. The Economy Class seats on short-haul flights offer a 30-inch (0.76 m) to 31-inch (0.79 m) pitch and are 17-inch (0.43 m) wide. The Economy Class seats on short-haul flights do not feature any personal entertainment. The long-haul Economy Class seating is in a 3-4-3 abreast arrangement on the Boeing 747-400 and Boeing 777-300ER aircraft, in a 3-3-3 abreast arrangement on the MD-11 and Boeing 777-200ER aircraft and in a 2-4-2 abreast arrangement on the Airbus A330 aircraft aircraft. The short-haul Economy Class seating is in a 3-3 abreast arrangement on the Boeing 737 aircraft, in a 3-2 abreast arrangement on the Fokker 70 aircraft and in a 2-2 abreast arrangement on the Embraer 190 aircraft.